Master techniques to manage behaviour, communicate with clarity, and maintain calm, positive, and productive classrooms.

How to Manage Conflict with Colleagues
Communication and Classroom Management
Enrolment on payment

No matter where you go or what you do, there will always be conflicts, especially within a professional setting. However, it may be challenging to address and resolve issues with colleagues in a constructive manner. This is why we have created the online course "How to Manage Conflict with Colleagues" to help individuals like you understand the importance of resolving conflicts in the workplace and develop the necessary skills to manage them effectively. 

It Doesn’t Have to be Difficult to Deal with Difficult People
Communication and Classroom Management
Enrolment on payment

Dealing with difficult people is not easy. Whether it's in the workplace, within the family, or in social situations, certain individuals can be challenging, and communicating with them can require extra care and attention. It can be frustrating to deal with difficult people, but there's good news: It doesn't have to be as difficult as you think! 

The Conflict Starter Kit: Learn the Basics Before It Becomes a Problem
Communication and Classroom Management
Enrolment on payment

Conflict is a part of every workplace—but it does not need to derail progress or relationships. This course gives you a simple, practical introduction to understanding conflict before it escalates. Learn the key types, common triggers, and early strategies to manage tension with confidence. It is the ideal starting point for anyone wanting to prevent problems before they grow.

The Workplace Conflict Loop
Communication and Classroom Management
Enrolment on payment

Some workplace conflicts never seem to go away—because the root cause is never addressed. This course helps you recognise the hidden patterns that keep teams stuck in the same disagreements. Learn how unspoken roles, emotional triggers, and avoidance behaviours feed the loop—and what it takes to break it for good. Move beyond surface fixes and create lasting change.

Integrating Indigenous Teaching Methods for Emotionally Resilient Classrooms
Communication and Classroom Management
Enrolment on payment

The process of creating emotionally resilient classrooms can be tricky, but it is a critical task that can help foster the growth of students in ways that go beyond academic achievement. As we look for ways to create classrooms that promote emotional health, integrating Indigenous teaching methods has been identified as a potential solution. Indigenous cultures and languages have a lot to teach us about connection, resilience, and the importance of the holistic well-being of all individuals.